1. Estimates and final scope
Website amounts are planning estimates based on the information you enter. They are not final until Mount TV Today confirms the TV size, wall material, mounting hardware, wire treatment, service location, appointment details, and any add-ons with you.
If the conditions at the property differ from the confirmed scope, we will explain any material change to the work or price before performing additional work. You may decline work that was not included in the confirmed scope.
2. Scheduling and access
Appointment times are arrival windows unless we expressly agree otherwise. Same-day service is subject to technician availability, location, job size, and wall conditions. Delays can occur because of traffic, earlier jobs, access issues, or circumstances outside our reasonable control.
You must provide safe, lawful access to the installation area and ensure that an adult authorized to approve placement, scope, and charges is present. Please disclose known pipes, wiring, unusual wall construction, building restrictions, or other hidden conditions before drilling begins.
3. Equipment and customer responsibilities
You are responsible for confirming that the TV and any customer-supplied mount, cables, accessories, or furniture are compatible and in usable condition. We may decline to use hardware that appears damaged, incomplete, unsuitable, recalled, or unsafe.
Before the appointment, remove fragile or valuable items from the work area and back up or protect device settings and data where appropriate. We are not responsible for pre-existing damage, manufacturer defects, hidden wall conditions that could not reasonably be detected, or problems caused by incompatible customer-supplied equipment.
4. Independent technicians
Mount TV Today may coordinate installation through qualified independent subcontractors. The assigned technician receives the information reasonably required to complete the confirmed job. Mount TV Today remains your contact for scheduling, scope, pricing, and service support.
5. Prices, payment, discounts, and tips
Confirmed prices are in U.S. dollars and may include applicable taxes or disclosed fees. Discounts and promo codes are subject to their stated conditions and cannot be combined unless we approve it. Payment is due according to the confirmation or invoice provided for the job.
Tips are optional. A tip given directly to a technician belongs to that technician and is separate from the amount charged by Mount TV Today.
6. Changes, cancellations, and incomplete work
Please contact us promptly if you need to change or cancel an appointment. Any cancellation, travel, or return-visit charge will be disclosed before it applies. If work cannot safely or lawfully be completed because of site conditions, unavailable hardware, denied access, or a scope change you do not approve, we may stop or reschedule the work.
7. Two-year workmanship warranty
Our advertised two-year warranty covers defects in the workmanship of the mounting service performed by us, beginning on the completion date. If covered workmanship is defective, contact us with the order details and reasonable evidence of the issue. Our primary remedy is to inspect and, when covered, correct the affected installation work.
The warranty does not cover the TV or electronics, manufacturer defects, ordinary wear, misuse, impact, water or fire damage, building movement, hidden structural conditions, customer-supplied hardware failure, later alteration or removal by someone else, or work outside the confirmed scope. Nothing in these terms limits rights or remedies that cannot lawfully be limited.
8. Installation photos
We may take limited before-and-after or completion photos to document placement, condition, workmanship, warranty support, and job completion. We will not use identifiable customer or property images in public marketing without separate permission.
9. Communications
By requesting a callback or booking service, you authorize calls or emails concerning that request and related appointment. Text messages require separate, optional SMS consent. If you opt in, Mount TV Today may text you about your estimate, appointment confirmations, reminders, and service updates. Messaging frequency varies. Message and data rates may apply. Text STOP to unsubscribe or HELP for assistance, or contact hello@mounttvtoday.com. SMS consent is not required to purchase services or request a callback. See our Privacy Policy for how we handle mobile information and consent records.
10. Website use and limitations
You may use this website only for lawful service inquiries. Do not interfere with the website, submit false information, attempt unauthorized access, or use it to harm another person.
To the fullest extent permitted by law, Mount TV Today is not liable for indirect, incidental, special, or consequential losses arising from use of the website or services. Any liability for a service claim is subject to applicable law and does not exclude liability that cannot legally be excluded.
11. Governing rules and disputes
These terms are governed by applicable federal law and the laws that apply where the service is performed, without depriving consumers of protections that cannot be waived. Before starting formal proceedings, please contact us so we can try to resolve the issue directly.
12. Changes and contact
We may update these terms for future website use and bookings. The version in effect when an appointment is confirmed will govern that service unless a change is required by law or agreed with you.